Title: Box Office Associate

Classification: Full-time, Seasonal (January 2023 - August 4, 2023)

Reports to: Nancy Stevens, Sales Manager

Department: Institutional Advancement

About Bravo! Vail: The Bravo! Vail Music Festival brings world-renowned musicians to picturesque venues throughout the Vail Valley for six weeks, drawing music lovers from around the world. As stewards of exceptional orchestral and chamber music in the Vail Valley, Bravo! Vail is also proud to continue the tradition of providing the very best education programs to youth and adults.

Bravo! Vail Mission: Bravo! Vail enriches people's lives through the power of music by: • Producing the finest performances by the greatest artists; • Fostering music education; • Promoting a lifelong appreciation of the arts.

Bravo! Vail Vision: Once in a lifetime musical experiences. Each and every time. Bravo! Vail Values: •Advances excellence; • Shares artistic passion; • Acts with integrity and respect; • Embraces collaboration.

Bravo! Vail’s administration is a tight-knit, collaborative group of happy, active people who value each other as team members. Each department at Bravo! Vail takes great pride in their work, while also taking great pleasure in the unique Vail lifestyle. The relaxed, dog-friendly office is full of camaraderie (and snacks), and during the summer while the festival is on, the work is intense and the energy is infectious. 

Position Summary: The Box Office Associate is responsible for assisting with box office sales for Bravo! Vail events.  More specifically, this means selling tickets both over the phone and in-person, processing Donor tickets/comps, packages, and lawn passes while utilizing excellent customer service skills. Job locations may include the Bravo! Vail office, Gerald R. Ford Amphitheater, Vilar Performing Arts Center, and other venues throughout the Vail Valley. Hours will vary and include weekends and evenings during the Festival season (mid-June to early-August). Position may assist other departments as needed. Due to the nature of the Bravo! Vail Festival, a full commitment to the job dates is imperative.

Essential Functions: 

• Represent Bravo! Vail by always providing excellent customer service
• Utilize clear and succinct verbal and written communication with acute attention to detail
• Assist with Box Office sales both in-person and over the phone
• Printing and mailing of tickets and passes
• Proofreading emails and website content relating to the Box Office
• Assist with advertising invoices
• Monitor Box Office emails
• Help with employee & Education Department comp ticket requests

Skills and Experience:

• A passion for Bravo! Vail’s mission & values
• Minimum of 2 years’ work experience in customer service
• Energetic, flexible, organized, collaborative, and proactive team member
• Professional who is trustworthy with a positive attitude and resourcefulness
• Excellent judgement and creative problem-solving and conflict-resolution skills
• Exceptional written, oral, interpersonal, and presentation skills
• Basic proficiency in Microsoft Word, Excel, and Teams – ability to learn CRM database
• Ability to pass a background check
• Authorization to work in the U.S. is a precondition of employment (depending on position)

Compensation: Hourly: $18-$22/hr

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws.

How to Apply: Email resume and cover letter to jobs@bravovail.org, with subject line: Box Office Associate Position

Title: Office Manager

Classification: Full-Time 

Reports to: Monica White, VP of Finance & Human Resources  

Department: Administration 

About Bravo! Vail: The Bravo! Vail Music Festival brings world-renowned musicians to picturesque venues throughout the Vail Valley for six weeks, drawing music lovers from around the world. As stewards of exceptional orchestral and chamber music in the Vail Valley, Bravo! Vail is also proud to continue the tradition of providing the very best education programs to youth and adults. 

Bravo! Vail Mission: Bravo! Vail enriches people's lives through the power of music by: • Producing the finest performances by the greatest artists; • Fostering music education; • Promoting a lifelong appreciation of the arts.  

Bravo! Vail Vision:  Once in a lifetime musical experiences. Each and every time.  Bravo! Vail Values: • Advances excellence; • Shares artistic passion; • Acts with integrity and respect; • Embraces collaboration. 

Bravo! Vail’s administration is a tight-knit, collaborative group of happy, active people who value each other as team members. Each department at Bravo! Vail takes great pride in their work, while also taking great pleasure in the unique Vail lifestyle. The relaxed, dog-friendly office is full of camaraderie (and snacks), and during the summer while the festival is on, the work is intense and the energy is infectious.  
 
Position Summary: The Office Manager is a key role in the organizational functions of the Bravo! Vail Music Festival. This person directs the physical operations of the office and plays an important role by providing critical support to all departments. This is a full-time year round, in person position. There is not a remote option for this role, though limited telework may be considered during certain times of year.  

Essential Functions: 

• General Customer Service/Front Desk Serves as “Face of Bravo”; greets guests at front desk of office. 
• Answers all incoming calls and either transfers to voicemail or takes accurate messages when employee is out.
• When employee is in, person calling should be identified according to employee’s desires and as accurately as possible. 
• Manages all of Bravo’s generic incoming email accounts and responds to all messages in a timely and professional manner. 
• Provides assistance to all office visitors including providing information, taking ticket orders, and assisting with accepting donations. Maintains professional office appearance, etiquette, and decorum. 
• Has strong knowledge and/or ready reference of festival schedule and programs in order to answer questions efficiently and accurately.
• Replies to inquires through any channel in a timely manner including but not limited to providing emailed or mailed materials. 

General Office Management 

• Office Tidiness and Upkeep: Each individual is responsible for their own cleanup and a professional cleaning service is employed weekly; however, the Office Manager is responsible for the overall neatness and order of the office, including keeping common areas neat and tidy.
• Duties include but are not limited to: Keeping conference room in order, including setting/clearing according to meeting needs; Taking out recycling, trash and compost 
• Maintaining kitchen – daily tidiness, stocking/restocking of snacks, coffee and tea 
• Organizing/maintain tidiness community workspaces Organizing/maintaining/restocking communal storage supply areas 
• Restocking bathrooms 
• Coordinating and performing office maintenance as needed with appropriate vendors 
• Open and close the office daily (lock/unlock doors, check lights, etc.)
•  Management/distribution of incoming and returned mail 
• Assists with all in-office bulk mailings (printing, assembly) 
• Track food and beverage credit 
• Order/restock office supplies Manage stationary ordering needs / timeline for each fiscal year 
• Manage postage meter Ink and other supplies 
• Postage refills System updates 
• Manage copier 
• Troubleshoot technical issues / arrange for service 
• Order toner and other consumables
• Back end maintenance (updating contacts, tracking usage, etc.) 
  Onboarding of New Staff Train all new staff on: Copier/postage machines Office systems protocols (recycling, compost, etc) Phone system usage 

Finance Department Assistance Manage Accounts Payable 

• Create new and edit vendors in accounting system 
• Process Invoices Process and send checks/payments in a timely manner 
• Log checks received into check log 
• Prepare deposits and deposit at the bank 

Box Office Assistance 

• Assist Box Office with in-person and phone ticket orders when needed 
• Printing and mailing of tickets and passes 

Board Liaison Assistance 

• Assist Board Liaison with coordinating meeting materials from other departments for Board and Committee meetings as needed 
• Assist with room set up Serve as greeter/welcome station at meetings as needed 
• Other duties as assigned 

Skills and Experience: 

• Minimum of 2 years’ work experience in customer service and/or office management.  
• Must have excellent computer skills with proficiency in Microsoft Office Suite and Outlook ·
• Experience with CRM databases is a plus 
• A passion for Bravo! Vail’s mission & values  Energetic, flexible, organized, collaborative, and proactive team member  
• Excellent verbal and written communication skills are required; English and Spanish strongly preferred  
• Must be detail-oriented and dedicated to meeting expectations through timely/quality project completion Professional who is trustworthy with a positive attitude and resourcefulness  
• Excellent judgement and creative problem-solving and conflict-resolution skills  
• Superior organizational skills are required 
• Authorization to work in the U.S. is a precondition of employment  

Compensation: 

• Hourly $20 - $25 

Benefits:  

• Group insurance (medical, dental, vision, life)  
• Health incentive  
• Paid holidays, personal/medical, and vacation 
• Company matching retirement contribution  

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws. 
 
How to Apply: 
Email resume, cover letter, and writing sample to jobs@bravovail.org with subject line: Office Manager Position 

Title: Corporate Partnerships and Events Manager

Classification: Full-Time

Reports to: Jackie Ernst, Director of Development  

Department: Institutional Advancement

About Bravo! Vail: The Bravo! Vail Music Festival brings world-renowned musicians to picturesque venues throughout the Vail Valley for six weeks, drawing music lovers from around the world. As stewards of exceptional orchestral and chamber music in the Vail Valley, Bravo! Vail is also proud to continue the tradition of providing the very best education programs to youth and adults.

Bravo! Vail Mission: Bravo! Vail enriches people's lives through the power of music by: • Producing the finest performances by the greatest artists; • Fostering music education; • Promoting a lifelong appreciation of the arts.

Bravo! Vail Vision: Once in a lifetime musical experiences. Each and every time. Bravo! Vail Values: •Advances excellence; • Shares artistic passion; • Acts with integrity and respect; • Embraces collaboration.

Bravo! Vail’s administration is a tight-knit, collaborative group of happy, active people who value each other as team members. Each department at Bravo! Vail takes great pride in their work, while also taking great pleasure in the unique Vail lifestyle. The relaxed, dog-friendly office is full of camaraderie (and snacks), and during the summer while the festival is on, the work is intense, and the energy is infectious.

Position Summary:

The Corporate Partnerships and Events Manager’s primary responsibilities include prospecting, cultivation, solicitation, and maintenance of new and existing corporate partnerships and the successful planning, coordination, and execution of all Bravo! Vail patron events, dinners, soirées, and the annual online auction.  

Success for this position will be defined by:

• Management of a portfolio of corporate partners including leading all stages of engagement including identification, qualification, cultivation, solicitation, and stewardship;
• Execution of elegant events including every step of planning process (i.e. securing venues, rentals, caterers, menu selection, etc.) that result in high patron satisfaction;
• Execution of events within the established budget parameters; and
• Reaching or exceeding annual fundraising goals through revenue generated by events, online auction and corporate partnerships.

The Corporate Partnerships and Events Manager is responsible for assisting the Institutional Advancement Department year-round on all fundraising efforts including research, proposals, donor fulfillment, records management, and direct mail preparations and execution as needed.

Essential Functions:

EVENTS

• Create and maintain master events schedule in ArtsVision and Outlook, track other organizations’ major events and date conflicts.
• Manage and monitor event budgets to ensure financial goals are attained and expenses are managed appropriately.
• Manage event logistics (including all planning, set up, execution, and follow up) of patron events, specifically orchestra receptions, pre-concert patron receptions, Donor Appreciation concert and dinner, Golden Circle Soirée, Linda & Mitch Hart Soirée Series, Winter Appreciation Day, fundraising events, and more.
• Secure venues, sign contracts, set up events in Tessitura, create invitation lists, oversee invitation distribution, manage RSVP list, communicate with vendors, execute events onsite, complete event follow-up and payment.
• Plan, manage, and execute special fundraising events.  
• Solicit and secure auction items, create auction booklet and/or event program (as needed), photo catalogue, and online auction. Serve as main point of contact for designated auction software company.
• Meet or exceed annual auction revenue goal, secure payment, assist donors in follow up and securing of all auction items.
• Serve as staff liaison to Board of Trustees and Advisory Council as appropriate to plan events, solicit auction items, identify hosts for donor events and soirées, and other tasks as needed.
• Secure Special Event Permits through appropriate Liquor Board for Soirée Series, Chamber Series, and Classically Uncorked series and other events as needed.
• Build ongoing relationships with event attendees and vendors. This includes, but is not limited to, identifying potential opportunities with attendees and vendors for corporate partnership, program book advertising, in-kind donations, and securing auction items.

FUNDRAISING/CORPORATE PARTNERSHIPS

• Maintain existing relationships and secure new corporate partners to meet or exceed annual budget goal.
• Work with Director of Operations to secure partnerships with local lodging community, and oversee execution of benefits.
• Research prospects, create proposals, execute partnership details and benefits, and manage annual renewals.
  Identify and create new sponsorship/partnership opportunities.
• Prepare end of season materials and final reports for all event and corporate partners.
• Communicate persuasively and professionally through personal visits, written proposals, appeal letters, email, and telephone. Track relevant information in Tessitura.
• Responsible for a continuing program of partner acknowledgement including appreciation and recognition to ensure a high-quality partner experience.
• Work effectively with diverse constituencies and stakeholders including donors, board members, staff, corporate partners, vendors and volunteers.
• Represent Bravo! Vail at concerts, fundraising and stewardship events, town council meetings, and to other organizations.

OVERALL FUNCTIONS

• Assist Executive Director, Senior Vice President of Institutional Advancement, and Vice President of Finance and Human Resources with special projects or tasks as assigned.
• Participate in all Institutional Advancement Department mailings and fundraising activities.
• Attend all necessary events and performances.
• Attend all Board of Trustee and applicable committee meetings.
• Assist with any administrative items as required.

REQUIREMENTS

• A minimum of 3 years of event planning experience. Experience with sponsorship sales, ticket sales, silent and live auctions, and paddle raise is a plus.
• Understanding of fundraising and/or sales process, including identification, qualification, cultivation, solicitation, and stewardship.
• Excellent communication skills, both written and oral; ability to influence and engage a wide range of people and build long-term relationships.
• Proficient in Microsoft Office Suite of products (Word, Excel, Power Point, etc.).
• Experience with fundraising and CRM software systems (Tessitura preferred but not required).
• Ability to work evenings and weekends as needed, particularly during the summer festival season.

Compensation:

Salary $55,000 - $60,000

Benefits:

• Group insurance (medical, dental, vision, life)
• Health incentive
• Paid holidays, personal/medical, and vacation
• Company matching retirement contribution

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws.

How to Apply: Email resume and cover letter to jobs@bravovail.org, with subject line: Corporate Partnerships and Events Manager Position

About This Role:

The Human Resources and Volunteer Coordinator is responsible for general human resources management, benefits management, oversight of the internship program, and volunteer group coordination.

What You’ll Do:

Human Resources and Benefits Management

• Maintains Human Resources files, responds to inquiries regarding policies and procedures, and ensures legal compliance according to Federal, State, and Local laws and regulations.
• Administers benefits programs for all employees.
• Oversees the hiring process of new employees.
• Provides administrative support.

Internship Program and Volunteer Groups Management

• Responsible for management of Bravo! Vail Internship Program including posting openings, interviewing, hiring, orientation, planning Intern Enrichment activities, and conducting mid and post-season evaluations.
• Manage and oversee Bravo! Vail volunteer groups including Guild and identifying/coordinating new volunteer opportunities.
• Serve as liaison to Bravo! Vail’s volunteer Guild during concerts and events.

Who You Are:

You excel in a role that requires a diplomatic attitude and exceptional communication skills. You establish and build rapport with both employees and volunteers. You have strong computer skills, are organized, dependable, and are detail oriented. You enjoy working independently and as a team player.

General Skills and Experience:

• Minimum of 3 years’ experience in Human Resources preferred.
• Strong customer service skills.
• Proficient in all Microsoft Office Suite programs, particularly Excel and Teams environment.
• Ability to work evenings and weekends as needed, particularly during the summer festival season.
• Passion for Bravo! Vail’s mission, vision and supports the values.

Compensation:

Salary $55,000 - $63,000 + bonus potential

Benefits:

• Group insurance (medical, dental, vision, life)
• Health incentive
• Paid holidays, personal/medical and vacation
• Company matching retirement contribution

How to Apply:

Email resume and cover letter to jobs@bravovail.org, with subject line: Human Resources and Volunteer Coordinator Position

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws.

Title: Festival Events Coordinator  

Classification: Full-Time, Seasonal

Dates: June 12 – August 10, 2023

Reports to: Jackie Ernst, Director of Development  

Department: Institutional Advancement

About Bravo! Vail: The Bravo! Vail Music Festival brings world-renowned musicians to picturesque venues throughout the Vail Valley for six weeks, drawing music lovers from around the world. As stewards of exceptional orchestral and chamber music in the Vail Valley, Bravo! Vail is also proud to continue the tradition of providing the very best education programs to youth and adults.

Bravo! Vail Mission: Bravo! Vail enriches people's lives through the power of music by: • Producing the finest performances by the greatest artists; • Fostering music education; • Promoting a lifelong appreciation of the arts.

Bravo! Vail Vision: Once in a lifetime musical experiences. Each and every time. Bravo! Vail Values: •Advances excellence; • Shares artistic passion; • Acts with integrity and respect; • Embraces collaboration.

Bravo! Vail’s administration is a tight-knit, collaborative group of happy, active people who value each other as team members. Each department at Bravo! Vail takes great pride in their work, while also taking great pleasure in the unique Vail lifestyle. The relaxed, dog-friendly office is full of camaraderie (and snacks), and during the summer while the festival is on, the work is intense, and the energy is infectious.

Position Summary:

The Festival Events Coordinator’s primary responsibilities include the successful coordination and execution of all Bravo! Vail patron events, dinners, and soirées throughout the 2023 Festival Season. In addition, this role will assist with stewardship and benefits fulfillment for corporate partners, as well as the annual online auction. 

Success for this position will be defined by:

• Execution of elegant events including every step of planning process (i.e. securing rentals, working with vendors, menu selection, etc.) that result in high patron satisfaction
• Execution of events within the established budget parameters
• Assisting with corporate sponsor engagement through providing excellent customer service, benefits fulfillment, and stewardship

The Festival Events Coordinator is also responsible for assisting the Director of Development and the Institutional Advancement Department on all fundraising efforts including research, proposals, donor benefit fulfillment, records management, and direct mail preparations and execution as needed.

Essential Functions:

EVENTS

• Create and maintain master events schedule in ArtsVision and Outlook, track other organizations’ major events and date conflicts.
• Manage and monitor event budgets to ensure financial goals are attained and expenses are managed appropriately.
• Manage event logistics (including all planning, set up, execution, and follow up) of patron events, specifically pre- and post-concert patron receptions, Donor Appreciation concert and dinner, Golden Circle Soirée, Linda & Mitch Hart Soirée Series, and more.
• Manage RSVP lists, communicate with vendors, execute events onsite, complete event follow-up and payment.
• Assist Development Manager with online auction, which could include: soliciting and securing auction items, creating item descriptions and photo catalogue, securing payment, and assisting donors in follow up and securing of all auction items.

FUNDRAISING/CORPORATE PARTNERSHIPS

• Work with Director of Development and Institutional Advancement Department to oversee execution of benefits for corporate and in-kind partners.
• Prepare end of season materials and final reports for all event and corporate partners.
• Work effectively with diverse constituencies and stakeholders including donors, board members, staff, corporate partners, vendors, and volunteers.

OVERALL FUNCTIONS

• Assist Director of Development with special projects or tasks as assigned.
• Participate in Institutional Advancement Department mailings and fundraising activities as needed.
• Attend all necessary events and performances.
• Assist with any administrative items as required.

REQUIREMENTS

• Reliable transportation. Some responsibilities require driving to locations within the Vail Valley.
• Full commitment to the Festival schedule.
• Ability to work well in a team environment with a variety of people and personalities
• Studies and relevant experience in Arts Administration, Marketing, Music Education, Non-profit Management, Hospitality, or related field.
• Event planning experience. Experience with donor/sponsor relations, sponsorship sales, ticket sales, silent and live auctions, and paddle raise is a plus.
• Flexible in nature, especially under pressure.
• Professional, enthusiastic, and positive attitude even in high-pressure situations.
• Organized, with the ability to prioritize time-sensitive projects.
• Ability to problem solve and take initiative.
• Excellent communication skills, both written and oral.
• Proficient in Microsoft Office Suite of products (Word, Excel, Power Point, etc.).
• Experience with fundraising and CRM software systems is ideal (Tessitura preferred but not required).
• Ability to work long hours, including evenings and weekends during the summer festival season.
• COVID-19 vaccination and recommended boosters or a qualified exemption.

Compensation:

Salary: $22/hour

Shared Housing provided

How to Apply: Email resume and cover letter to jobs@bravovail.org, with subject line: Festival Events Coordinator Position

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws.

Title(s): Piano or Violin Teacher 
Job Location: Various locations throughout Eagle and Lake County School Districts (position is not remote) 
Job Dates: Mid-September through the end of April (following the school calendar; renewable) 
Classification: Part-time, hourly (hours dependent on the number of classes taught) 
Pay: Starting at $50/hr 
Department: Education and Engagement 
Reports to: Education and Engagement Programs Manager 

 
About Bravo! Vail: The Bravo! Vail Music Festival brings world-renowned musicians to picturesque venues throughout the Vail Valley for six weeks each summer, drawing music lovers from around the world. As stewards of exceptional orchestral and chamber music in the Vail Valley, Bravo! Vail is proud to continue the tradition of providing the very best education programs to youth and adults. The Music Makers Haciendo Música Program (MMHM) with nearly 300 local students, Little Listeners @ the Library, Family Concerts, and Instrument Petting Zoos provide education and enrichment programs to area children all year long  

Bravo! Vail Mission: Bravo! Vail enriches people's lives through the power of music by: • Producing the finest performances by the greatest artists; • Fostering music education; • Promoting a lifelong appreciation of the arts.

Bravo! Vail Vision: Once in a lifetime musical experiences. Each and every time. Bravo! Vail Values: •Advances excellence; • Shares artistic passion; • Acts with integrity and respect; • Embraces collaboration.

Program Overview: Bravo! Vail’s Music Makers Haciendo Música (MMHM) encourages students to explore the world of classical music through group classes that include lessons covering music theory, technique, performance, and collaboration. In weekly 45-minute classes held throughout the academic year, students build strong musical foundations. Each winter and spring, students perform in community recitals, and over the summer, developing and advanced students are invited to participate in a five-day Summer Intensive. 

Position Summary: The Piano or Violin Teacher is an integral part of the teaching team and must provide a safe and inspiring environment conducive to learning while at the same time promoting a lifelong appreciation of music. Teachers are responsible for guiding each of their group classes and individual students with a positive, solution-based approach to music education. 

 
Essential Functions: 

Teaching 

• Follow Bravo! Vail’s MMHM curriculum to progress classes through each level of material using the Faber (Piano) or Suzuki (Violin) method series supplemented by traditional methods as needed. 
• Accurately track weekly attendance and student progress in Sawyer 
• Administer Pre/Post Program Assessments 

• Assist with the production of bi-annual winter and spring recitals 

Communication 

• Send weekly parent emails to all families that include material covered in class, homework, and upcoming events via Sawyer 
• Participate in teacher training and bi-annual staff meetings 
• Promptly and accurately enter hours worked weekly through Bravo! Vail’s employee system 

Position Requirements 

• A passion for Bravo! Vail’s Mission 
• A minimum of two years of work experience in piano or violin instruction, private or group lessons 
• Energetic, flexible, collaborative, and proactive team member 
• Excellent judgment and creative problem-solving including conflict resolution skills 

• Self-reliant while also excelling as a team player 
• Exceptional written, oral, interpersonal, and presentation skills 
• Basic proficiency in computer skills 
• Ability to pass a background check and adhere to COVID-19 protocols 

 
How to Apply: 
Email your resume and cover letter to jobs@bravovail.org with the subject line: Piano/Violin Teacher Position.