What if I misplace or forget to bring my tickets?

There is no charge to reprint tickets. Please call 877.812.5700 before 3:00PM on the day of the performance or allow extra time to request new tickets at the Will Call window.

What if I still have questions?

Please refer to all the Frequently Asked Questions.

Or contact the Box Office at 877.812.5700, Monday – Friday from 9:00AM to 4:00 PM (and Saturday – Sunday from 10:00AM to 4:00PM during the Festival).

What is your ticketing policy?

Ticketing Policy: Subject to the below terms and conditions rules, instructions and directions, the holder of this ticket (“Attendee”) is granted one admission (along with any authorized minor(s) accompanying attendee) to the event noted on this ticket (the “Event”) subject to the conditions set forth below, the rules and instructions of the Bravo! Vail Staff and any personnel of the venues where our Events are hosted (“Venue”), and all posted and/or verbal directions and instructions (including any social distance requirements). By using this ticket, Attendee acknowledges and agrees that holder’s license to attend the Event and access any Venue is conditioned on and at all times subject to these terms and conditions. Failure to abide by such rules, instructions and directions may result in dismissal from the Event or Venue.

No refunds nor exchange: EVENT DATE AND TIME SUBJECT TO CHANGE. ALL RIGHTS RESERVED. IF THE EVENT FOR WHICH THIS TICKET IS ISSUED IS RESCHEDULED OR CANCELLED, THE HOLDER SHALL NOT BE ENTITLED TO A REFUND EXCEPT AS OTHERWISE REQUIRED BY LAW, AND WILL INSTEAD WILL HAVE THE RIGHT ONLY TO ATTEND THE RESCHEDULED EVENT, OR IF AN EVENT IS NOT RESCHEDULED, TO EXCHANGE THE TICKET FOR ANOTHER OF EQUAL VALUE. This ticket is not subject to any refund, bears no cash value, and is not redeemable for cash. Artist and set times are subject to change without notice. This ticket is not subject to exchange except as expressly provided above. If issued as a complimentary ticket, this ticket is not exchangeable or redeemable for another ticket to any other event or performance or for any other consideration, monetary or otherwise. Tickets obtained from unauthorized sources may be counterfeit and worthless. Tickets cannot be replaced if lost, stolen or destroyed, and are valid only for the event and seat for which they are issued. It is unlawful to reproduce this ticket in any form. Management reserves all rights not expressly granted to the holder by these terms.

Revocable License: This ticket is a revocable license and admission may be refused upon refunding the face amount of the ticket, at Bravo! Vail’s sole discretion. Additionally, Event and Venue personnel reserve the right to refuse admission to or eject any attendee whose conduct or hygiene is deemed, in such personnel’s sole discretion, to be undesirable, including (but not limited to) disorderly conduct, use of vulgar or abusive language, or failure to follow these terms, Event/Venue rules and directions, or applicable laws rules and regulations. Undesirable conduct of any of the types expressly listed above will automatically terminate this license and all rights of the holder, and Bravo! Vail will have no obligation to provide any refund or any other liability.

Waiver and Release of Liability; Indemnification: In exchange for admission to any Venue’s premises, Attendee, on behalf Attendee and any accompanying minor, hereby releases, discharges, and agrees to hold harmless (a) Bravo! Vail Music Festival, all Venues, Vail Valley Foundation, and their respective affiliates, and their respective directors, officers, volunteers, employees, agents, contractors and representatives; (b) all Event attendees; (c) other event hosts or artists/performers; (d) Venues and Venue/Event staff, sponsors, advertisers, Event promoters, and vendors; and (e) the successor and assigns of each of the foregoing (each considered one of the “Releasees” herein), to the fullest extent permitted by law, from any and all liability, claims, demands, losses, and damages, which Attendee and/or any minor accompanying Attendee has or may have for any claims or causes of action arising out of or relating in any manner to (i) Attendee’s and/or an accompanying minor’s presence on any Venue’s premises; (ii) attendance at, observation of and/or participation in any event on any Venue’s premises; (iii) any other related activities; or (iv) exposure to or contracting of COVID-19 or any other disease or illness, regardless of the Releasee’s preparation, or the public health measures put in place (or lack thereof) by any Releasee. In further exchange for admission to any Venue’s premises, Attendee agrees to indemnify, defend and hold harmless any and all Releasees from and against any and all demands, suits, claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees and expenses), including but not limited to, any claims by or on behalf of Attendee or any accompanying minor, arising out of or relating in any manner to (i) Attendee’s and/or an accompanying minor’s presence on any Venue’s premises; (ii) attendance at, observation of, and/or participation in any Event on any Venue’s premises; or any related activities, (iii) Attendee’s and/or an accompanying minor’s acts or omissions; or (iv) exposure to or contracting of COVID-19 or any other disease or illness, regardless of the Releasee’s preparation, or the public health measures put in place (or lack thereof) by Releasee. In exchange for admission to Venue’s premises, Attendee covenants not to sue (or assist any person in suing) any Releasee for any matter related to the above assumptions, releases, indemnifications or agreements.

Minor Attendees: If Attendee is accompanied by any minor on any Venue’s premises, by allowing the minor(s) to accompany attendee, Attendee makes and agrees to all the foregoing assumptions, releases, indemnifications and agreements on behalf of such minor(s). If Attendee does not wish to or is not authorized to make such assumptions, releases, indemnifications and other agreements on behalf of the accompanied minor(s), Attendee should not allow the minor to enter the Venue’s premises.