Title: People and Culture Manager
Classification: Full-Time
Reports to: Mark Fenstermacher, CFO
Department: Human Resources

Position Summary:

The People and Culture Manager is responsible for general human resources management, payroll, benefits management, internship program, volunteer groups, guild, and general support of administrative operations.  This position plays a key role in attracting and retaining high quality personnel while establishing a prosperous and rewarding culture.  The position requires a proactive approach in order to revamp systems, implement new technology and processes, develop high performing teams, and ensure compliance with best practices.

Essential Functions:

• Maintains knowledge of legal requirements and government reporting regulation affecting human resources functions and ensures policies, procedures, and reporting are in compliance
• Assists with recruitment and retention of staff; job postings, hiring, onboarding, employee engagement, team building activities, culture building,
• professional development, and best practices
• Evaluates all systems, software platforms, and policies. Provides recommendations to leadership for new opportunities and take lead role for implementing new initiatives
• Keeps records of benefits plans participation, personnel transactions, and employee statistics for government, internal, and external reporting
• Supports inquiries regarding policies, procedures, and programs while being the point of contact for employment matters
• Implements performance review process; Collaborates with management to establish annual goals and performance metrics
• Administers benefits programs such as life, health, dental, and vision insurances, retirement plans, professional development, and time off
• Serves as point of contact for employee HR employment issues; Reviews and updates Employee Handbook on annual basis
• Facilitate HR communications to all staff with updates and initiatives for building a collaborative, high achieving and joyful workplace
• Assists on issues related to workers’ compensation and liability claims; Investigates accidents and prepares reports for insurance carrier
• Remains current with state labor laws and ensure compliance with all aspects of employment regulations
• Develop practices for enhancing staff culture through active collaboration, team building, and employee engagement
• Other duties as assigned

Internship Program, Volunteer Groups, and Audience Services

• Responsible for management of Bravo! Vail Internship Program including job postings, interviewing candidates, communicating prior to season, creating and guiding intern orientation, planning intern enrichment activities, and coordinating mid and post-season evaluations
• Responsible for management of volunteer groups including Guild, Community Relations Committee, and identifying/coordinating new volunteer opportunities  
• Assist, coordinate, and potentially perform the Audience Services Manager role
• Communicate Bravo! Vail policies to Guild and offer support on how/when to administer
• Provide year-round support with designated Guild leader
• Support Guild merchandise sales team to ensure functional

General Skills and Experience:

• Minimum of 3 years’ experience in Human Resources preferred
• Familiarity with HRIS platforms preferred
• Exceptional organizational skills and attention to detail required
• Strong relationship management skills and the ability to establish rapport in person, via phone, and through written communications
• Proactive approach, dependable, supportive
• Discretion to handle confidential and sensitive information in a professional manner \
• Ability to work evenings and weekends as needed, particularly during the summer festival season
• Passion for Bravo! Vail’s mission, vision and values

Compensation: 

Salary $65,000 - $80,000

Benefits

• Group insurance (medical, dental, vision, life)
• Health incentive
• Paid holidays, personal/medical and vacation
• Company matching retirement contribution

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws.

How to Apply:

Email resume and cover letter to jobs@bravovail.org, with subject line: Human Resources & Admin Manager.

About Bravo! Vail

• The Bravo! Vail Music Festival is one of the world’s premier classical music festivals and serves the local community all year through robust music education programs. The summer festival features four resident orchestras, a wide variety of chamber music concerts, and dozens of free concerts and events throughout the Vail Valley.    

Bravo! Vail Mission:

• Bravo! Vail presents extraordinary music, accessible to all.  We provide extensive music education throughout our community, connect musicians and listeners, and celebrate the evolving world of classical music. 

Bravo! Vail Vision: 

• Enriching lives through the joy and power of music. 

Bravo! Vail Values:

• Artistic passion and dedication to quality.  
• Making music education accessible.  
• Collaboration and connection based in integrity and respect.  
• Ensuring the success and legacy of our Festival. 

Bravo! Vail’s administration is made up of collaborative, energetic, and inspired individuals who believe in Bravo! Vail’s mission and are proud of its impact on our local community. Workflows vary throughout the year, with the summer festival bringing a high level of intensity and excitement. Whether working independently or as a team, Bravo! Vail staff embrace our core values, pursue excellence, and uplift one another to achieve success.

Job Location: Various locations throughout Eagle and/or Lake County School Districts (position is not remote) 

Job Dates: mid-September through end of April (following the local school district calendar) 

Reports To: Director of Education & Engagement  

About Bravo! Vail 

The Bravo! Vail Music Festival brings world-renowned musicians to picturesque venues throughout the Vail Valley for six weeks, drawing music lovers from around the world.  As stewards of exceptional orchestral and chamber music in the Vail Valley, Bravo! Vail is also proud to continue the tradition of providing the very best education programs to youth and adults.  

Bravo! Vail Vision: Enriching lives through the joy and power of music. 

Bravo! Vail Mission: Bravo! Vail presents extraordinary music, accessible to all. We provide extensive music education throughout our community, connect musicians and listeners, and celebrate the evolving world of classical music.  

Bravo! Vail Values: 

• Artistic passion and dedication to quality.
• Making music education accessible.
• Collaboration and connection based in integrity and respect.
• Ensuring the success and legacy of our Festival. 

Program Overview:  

Bravo! Vail’s Music Makers Haciendo Música (MMHM) encourages students to explore the world of classical music through group classes that include lessons covering music theory, technique, performance, and collaboration. In weekly 45-minute classes held throughout the academic year, students build strong musical foundations. Each winter and spring, students perform in community recitals, and over the summer, developing and advanced students are invited to participate in a five-day Summer Intensive. 

Position Summary:  

The Substitute Piano or Violin Teacher must provide a safe and inspiring environment conducive to learning while promoting a life-long appreciation of music.  Teachers are responsible for guiding each of their group classes and individual students with a positive, solution-based approach to music education.   

Essential Functions:   

Teaching   
• Follow Bravo! Vail’s MMHM curriculum to progress classes through each level of material using the Faber (piano) or Suzuki (violin) method series supplemented by other materials as needed. Substitute teachers will be given a lesson plan drafted by the regular class teacher.   
   
Communication   
• After subbing for a class, communicate back to the class teacher a summary of the class experience and attendance records.  
   
Requirements:   
• A passion for Bravo! Vail mission   
• A minimum of two years of work experience in piano or violin instruction, group lessons   
• Energetic, flexible, collaborative and proactive team member   
• Excellent judgment and creative problem-solving including conflict-resolution skills   
• Self-reliant, but also excels as team player   
• Suitable written, oral, interpersonal, and presentation skills appropriate for communications with students ages 8-18 and their parents/families.    
• Basic proficiency in computer skills   
• Ability to pass a background check as administered by Bravo! Vail and the school district.  

Compensation: 

Starting at $60/hour 

How to Apply:   

Email resume and cover letter to jobs@bravovail.org with subject line: Substitute Piano or Violin Teacher Position 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws. Authorization to work in the U.S. is a precondition of employment.
 

EDUCATION & ENGAGEMENT PROGRAMS INTERN, one position available: 

- Assist with all elements of producing successful Education & Engagement events including front of house duties, back of house preparation, and overall coordination of events with staff and artists.

- Help to coordinate and present Little Listeners @ the Library, Community Concerts, masterclasses, and senior center concerts, Pre-Concert Talks etc. Assist with Instrument Petting Zoo events.

- Coordinate and assist with artist relations for Education & Engagement Programs.

- Collect program evaluation data and compile information for end of season presentation.

- Assist staff with the enrollment process for Bravo! Vail Music Makers Haciendo Música.

- Assist staff with the Piano and Strings Summer Intensive for local students.

- Assist staff with Young Musicians Summit, a collaboration with Bravo! Vail Music Makers Haciendo Música and other classical music organizations in Colorado. 

- Exposure to leading or teaching sectionals or group lessons pending experience and/or interest.

- Assist with organization and delivery of necessary supplies to schools in preparation for fall classes. Create signage for events as needed. Attend all necessary meetings as required.

- Additional tasks as assigned by Education & Engagement Staff.

Shared Intern Responsibilities:

- Assist with collateral distribution: distribute Bravo! Vail posters, pocket calendars, and other collateral pieces throughout the Valley.

- Assist with Family Concerts and Education & Engagement activities throughout the summer.

- Represent Bravo! Vail in a positive, professional manner both on- and off-duty.

- Other duties as assigned by Bravo! Vail staff.

Early bird deadline is January 31, 2026 and final deadline to apply is February 13, 2026.

Please send a cover letter and resume (PDF files preferred) to Internship@bravovail.org with the subject line “Your Name and Position Applying For” (i.e. “Joe Smith, Operations”).

If you are interested in more than one position, please rank the positions you are most interested in with 1 being your top interest in the message box. You will receive a response indicating receipt of your application materials.

Responsibilities: 

- Support front-facing role of Patron Services team as associate leading efforts for concierge marketing and sales efforts. Tessitura training provided. 

- Distribute marketing materials throughout the season for all distribution centers, hotels, and business.

- Manage all check in’s at Vail Chapel Concerts.

- Attend concerts as scheduled. Set up wayfinding signs, collateral, and other marketing materials as needed.

- Assist with ticket scanning and post-concert break down of materials.

- Assist with creating content for daily marketing emails.

- Attend Education & Engagement events to assist with ticket scanning and signage as needed. Create posters, flyers, and Town Talk submissions (Adobe program knowledge encouraged).

- Mange filing and collection of photography archive with photographers.

- Fulfill media requests including the distribution of photos and videos as needed.

Shared Intern Responsibilities:

- Assist with collateral distribution: distribute Bravo! Vail posters, pocket calendars, and other collateral pieces throughout the Valley.

- Assist with Family Concerts and Education & Engagement activities throughout the summer.

- Represent Bravo! Vail in a positive, professional manner both on- and off-duty.

- Other duties as assigned by Bravo! Vail staff.

Early bird deadline is January 31, 2026 and final deadline to apply is February 13, 2026.

Please send a cover letter and resume (PDF files preferred) to Internship@bravovail.org with the subject line “Your Name and Position Applying For” (i.e. “Joe Smith, Operations”).

If you are interested in more than one position, please rank the positions you are most interested in with 1 being your top interest in the message box. You will receive a response indicating receipt of your application materials.

Responsibilities: 

- Create event signage, collateral, and other printed or digital materials. 

- Attend concerts as scheduled. Set up wayfinding signs, collateral, and other marketing materials as needed. 

- Assist with event check in and post-concert break down of materials. 

- Support with planning and execution of donor events; including set-up, staffing reception tables, guest hospitality, and cleanup. 

- Engage regularly with donors and patrons by phone, email, and in person to provide information and ensure a welcoming experience. 

- Manage RSVPs, guest lists and seating plans for donor events. (Tessitura experience is a plus.) 

- Prepare and distribute pre-event communications to internal staff and event teams. 

- Coordinate sponsor and donor stewardship, including thank-you notes and post-event follow-up. 

- Maintain detailed records of event outcomes, attendee feedback, and inventory for future planning. 

- Collaborate with staff, volunteers, and vendors to ensure seamless event logistics, from setup to breakdown.

Shared Intern Responsibilities:

- Assist with collateral distribution: distribute Bravo! Vail posters, pocket calendars, and other collateral pieces throughout the Valley.

- Assist with Family Concerts and Education & Engagement activities throughout the summer.

- Represent Bravo! Vail in a positive, professional manner both on- and off-duty.

- Other duties as assigned by Bravo! Vail staff.

Early bird deadline is January 31, 2026 and final deadline to apply is February 13, 2026.

Please send a cover letter and resume (PDF files preferred) to Internship@bravovail.org with the subject line “Your Name and Position Applying For” (i.e. “Joe Smith, Operations”).

If you are interested in more than one position, please rank the positions you are most interested in with 1 being your top interest in the message box. You will receive a response indicating receipt of your application materials.

Responsibilities: 

- Assist with producing orchestral and chamber concerts, including setup, logistics, and post-event wrap-up. 

- Serve as event lead for a series of free afternoon community chamber music concerts 

- Support rehearsals and performances with various production needs.   

- Plan and execute artist hospitality, reviewing riders, shopping for supplies, and managing catering and backstage setup. 

- Maintain and track equipment and supply inventory. 

- Support guest artist relations, including travel, lodging, and schedule tracking and coordination. 

- Assist with administrative tasks such as data entry in Arts Vision, invoice processing, repertoire history and concession tracking. 

- Prepare and distribute production documents (run sheets, schedules, venue layouts). 

Shared Intern Responsibilities:

- Assist with collateral distribution: distribute Bravo! Vail posters, pocket calendars, and other collateral pieces throughout the Valley.

- Assist with Family Concerts and Education & Engagement activities throughout the summer.

- Represent Bravo! Vail in a positive, professional manner both on- and off-duty.

- Other duties as assigned by Bravo! Vail staff.

Early bird deadline is January 31, 2026 and final deadline to apply is February 13, 2026.

Please send a cover letter and resume (PDF files preferred) to Internship@bravovail.org with the subject line “Your Name and Position Applying For” (i.e. “Joe Smith, Operations”).

If you are interested in more than one position, please rank the positions you are most interested in with 1 being your top interest in the message box. You will receive a response indicating receipt of your application materials.

Responsibilities:  

- Operation of live sound systems and recording equipment, including system setup, sound check and live mixing/monitoring.

- Assist with setup and production for Orchestral Series Concerts at the Gerald R Ford Amphitheater. This includes:
Microphone placement. Patching and cable management. Testing/troubleshooting equipment. Interfacing with artists and orchestra staff. Hanging, focusing and programming lighting instruments. Interpreting production diagrams and stage plots.

- Independently manage technical needs at Bravo! Vail chamber concerts and donor events. 

- Manage the Bravo! Vail archive, including mixing and mastering of recorded concerts, proper file storage and documentation of all recorded concerts and events, maintaining the archive catalog file, and maintaining regular, redundant updates of archive material to the archival hard drives.  

- Transport of recording equipment and small sound systems to various venues in personal vehicle; unloading and loading of audio equipment. 

- Location audio recording for video interviews.  

- Other duties as assigned.  

Desired Qualifications for Audio Engineering Interns:   

- Familiarity with basic audio post-production, including computer-based editing and mixing. You should have a personal laptop with a professional DAW workstation installed and a professional set of headphones and/or monitor speakers.

- Familiarity with simple sound system setup and operation, including signal flow, mixer controls, equalization and gain structure, operation of wireless microphones, cable wrapping.

- The ability to work long hours outdoors in variable weather conditions, for which you will need proper footwear, rain gear, and durable/breathable clothing. The ability to keep a professional, unintrusive demeanor among high profile artists and organization members.

Shared Intern Responsibilities:

- Assist with collateral distribution: distribute Bravo! Vail posters, pocket calendars, and other collateral pieces throughout the Valley.

- Assist with Family Concerts and Education & Engagement activities throughout the summer.

- Represent Bravo! Vail in a positive, professional manner both on- and off-duty.

- Other duties as assigned by Bravo! Vail staff.

Early bird deadline is January 31, 2026 and final deadline to apply is February 13, 2026.

Please send a cover letter and resume (PDF files preferred) to Internship@bravovail.org with the subject line “Your Name and Position Applying For” (i.e. “Joe Smith, Operations”).

If you are interested in more than one position, please rank the positions you are most interested in with 1 being your top interest in the message box. You will receive a response indicating receipt of your application materials.

Responsibilities: 

- Create signage and collateral pieces as needed.

- Attend concerts as scheduled. Set up wayfinding signs, collateral, and other marketing materials as needed. Assist with event check in and post-concert break down of materials.

- Assist with planning and execution of donor events.

- Attend all donor events as scheduled, and assist with set-up, staffing reception table, and break down; other event duties as needed.

- Interact with donors on a regular basis via telephone, email, and in person.

- Engage in on-site cultivation of new and existing donors at performances.

- Research prospective donors for cultivation efforts.

- Manage RSVPs and guest lists for donor events. Tessitura experience a plus.

- Create, produce, and distribute donor thank you notes at end of the season.

- Assist with planning and execution of online auction.

- Prepare all necessary auction collateral.

- Write and upload auction item descriptions and photos to online platform.

- Produce thank you cards for auction donors, buyers, and sponsors.

- Assist in auction follow-up.

Shared Intern Responsibilities:

- Assist with collateral distribution: distribute Bravo! Vail posters, pocket calendars, and other collateral pieces throughout the Valley.

- Assist with Family Concerts and Education & Engagement activities throughout the summer.

- Represent Bravo! Vail in a positive, professional manner both on- and off-duty.

- Other duties as assigned by Bravo! Vail staff.

Early bird deadline is January 31, 2026 and final deadline to apply is February 13, 2026.

Please send a cover letter and resume (PDF files preferred) to Internship@bravovail.org with the subject line “Your Name and Position Applying For” (i.e. “Joe Smith, Operations”).

If you are interested in more than one position, please rank the positions you are most interested in with 1 being your top interest in the message box. You will receive a response indicating receipt of your application materials.